IDC, an analyst firm, has recognised FarEye, a top supplier of delivery management solutions, as a leader in artificial intelligence (AI) for order management, fulfilment, and last-mile delivery. The award is included in the report “IDC Innovators: AI for Order Management, Fulfilment, and Last-Mile Delivery, 2023
Due to its market relevance, revenue growth, product capabilities, and creative approach to logistics operations, FarEye stood out among other vendors in this thorough assessment by IDC. FarEye helps retailers streamline complex last-mile delivery logistics while providing outstanding customer experiences with its one-of-a-kind combination of orchestration tools, real-time visibility solutions, and AI technology.
The FarEye stands out in part due to its commitment to using aggregated data and real-time feedback to power autonomous deliveries made possible by drones and driverless cars. FarEye is positioned to lead industry technological advancements thanks to this forward-thinking strategy.
“FarEye’s innovative technology has unlocked for us invaluable analytics and insights that have enabled us to drastically reduce our lead time, helping us to greatly improve our customer delivery and installation experience”
Kushal Nahata co-founder and CEO of FarEye shares his insights on the company’s vision:”Our objective is to revolutionise the entire delivery experience for our customers, not just to increase efficiency. We think that AI is about giving businesses access to predictive analytics and recommendations that can transform their operations, not just automation.
FarEye remains committed to offering innovative solutions within the sector as part of their commitment to continuous improvement through advanced analytics models that utilise algorithms for prediction and recommendations.
Kushal Nahata said, “We are thrilled to be recognised as a leader in AI for order management and last-mile delivery. “This recognition further validates our commitment to transforming businesses by ensuring efficient deliveries globally,” the company said.
By utilising embedded AI, FarEye hopes to reduce the risks associated with human intervention while increasing process automation. FarEye enhances delivery orchestration, increases visibility, and improves the overall delivery experience for its customers and theirs by utilising the advanced analytics capabilities within their intelligent platform.
According to Philippe Lambotte, VP Customer Care and Logistics at Tonal Systems, “FarEye’s innovative technology has unlocked for us invaluable analytics and insights that have enabled us to significantly reduce our lead time, helping us to greatly improve our customer delivery and installation experience.” “We thank FarEye for this honour and extend our congratulations.”
The affirmation of FarEye’s position as a driving force behind innovation in the sector by IDC as a leader in AI for order management and last-mile delivery. FarEye continues to break barriers and promote excellence in logistics operations all over the world with their mission to turn every customer’s delivery experience into a competitive advantage.