Hamming.ai, a leading AI voice agent reliability platform, has announced the successful closing of $3.8 million in seed funding. The funding round was led by Mischief, with additional investments from YCombinator, AI Grant, Pioneer, Coalition Operators, Coughdrop, and notable angel investors including Hiten Shah, Ran Makavy, Max Kolysh, Richard Aberman, and Kulveer Taggar.
Addressing the Gap in Conversational AI Testing
The rapid evolution of conversational AI is transforming how businesses interact with their customers. Analysts, such as those at Forrester, predict that the majority of customer service calls will soon be handled by AI voice agents, developed by a diverse range of companies. However, creating reliable AI voice agents presents significant challenges.
Small changes in prompts or shifts in model providers can cause unpredictable variations in AI responses. Engineers are often tasked with manually testing these agents—a process that is slow, labor-intensive, and prone to oversight. Post-launch, operations teams must analyze thousands of calls daily to identify edge cases missed during testing, further increasing the operational burden. This outdated approach not only drives up costs but also leaves businesses vulnerable to compliance risks and reputational damage.
“Conversational AI is advancing rapidly, but most testing and governance tools haven’t caught up to match developer needs and compliance realities,” said Lauren Farleigh, Co-Founder and GP at Mischief. “Hamming.ai will be foundational to ensuring this technology advances safely, as AI reshapes interactions between businesses and their customers.”
Hamming.ai: Redefining AI Voice Agent Reliability
Founded in 2024, Hamming.ai is on a mission to revolutionize the testing, monitoring, and governance of AI voice agents. The platform automates these processes using AI-driven solutions that are faster, more cost-effective, and scalable compared to traditional manual methods.
Key features of Hamming.ai’s platform include:
- AI-Powered Testing: Simultaneously placing thousands of automated calls to voice agents, mimicking real-world scenarios.
- LLM Prompt Management: Tools to streamline and manage large language model (LLM) prompts for B2B teams.
- Red-Teaming for Vulnerability Detection: Automated testing to identify weaknesses in AI voice agents.
- Comprehensive Call Analytics: Advanced analytics to monitor user engagement and flag cases requiring attention.
Hamming.ai’s innovative approach is 20 times faster and 10 times more cost-efficient than manual testing. The company is committed to further enhancing these metrics through continuous product development.
Meet the Visionary Founders
Hamming.ai’s founding team brings extensive experience in AI, data infrastructure, and system reliability:
- Sumanyu Sharma (CEO): With a background in AI-powered sales at Tesla and medical AI research at the University of Waterloo, Sharma later became Head of Data at Citizen, where he quadrupled the platform’s user base.
- Marius Buleandra (CTO): A seasoned engineer with expertise in AI and data systems, Buleandra has worked at Anduril, Square, and Microsoft, and was a founding engineer at Spell, a machine-learning startup acquired by Reddit.
The duo met at Citizen in 2019 and now leverage their combined expertise to address the pressing challenges of AI reliability.
Why AI Reliability Is the Next Big Challenge
“If 2024 was the year of the prototype, 2025 will be the year of reliability,” said Sharma.
Industries such as medicine, law, insurance, and real estate operate under strict compliance frameworks. As these industries adopt AI technologies, regulations will increasingly demand robust testing and governance systems. Automated testing, like that offered by Hamming.ai, will become essential for businesses aiming to build trust and ensure long-term success.
By addressing this growing need, Hamming.ai is positioned to play a pivotal role in the AI revolution, ensuring that conversational AI technologies are both reliable and compliant.
The Road Ahead for Hamming.ai
With $3.8 million in seed funding, Hamming.ai plans to accelerate its product development, refine its technology, and expand its market reach. The company’s solutions are already proving transformative for businesses looking to scale their AI operations while maintaining high standards of reliability and compliance.
As conversational AI continues to reshape industries, Hamming.ai is committed to empowering businesses with the tools they need to stay ahead of the curve.