Hyland, a global leader in intelligent content solutions, recently announced an ambitious multi-year plan at its annual CommunityLIVE event. The company aims to revolutionize the way organizations manage their content by shifting the focus from traditional content management to content innovation. This transformative vision is centered on the introduction of The Content Innovation Cloud, a platform that unifies content, process, and application intelligence.
Hyland’s new approach will enable customers to leverage AI-powered enterprise content wherever it resides, including third-party repositories. This will allow businesses to make more informed decisions, drive strategic action, and ensure secure and governed access to content while applying advanced AI technologies.
Hyland’s Strategy for Content Innovation
Hyland’s bold new vision consists of several strategic initiatives aimed at empowering organizations to realize the potential of their content fully. These key initiatives include:
1. Unified, Cloud-Enabled Content Solutions
Hyland plans to unify and cloud-enable its existing content solutions, which include OnBase, Alfresco, Nuxeo, and Perceptive Content. The goal is to provide seamless upgrades, faster security updates, and easier access to advanced features, supporting both on-premises and cloud environments. This ensures that customers can continue using their preferred systems while benefiting from enhanced security and new innovations.
2. Expanding the Functional Capabilities of The Content Innovation Cloud
The Content Innovation Cloud will continue to evolve, offering more advanced cloud-native services. Currently, it includes Hyland Insight, Automate, and Credentials. Hyland is set to expand these offerings with new services, such as:
- Advanced content services
- Intelligent document processing
- Knowledge discovery
- Intelligent automation
These services will help organizations further streamline their content management, automate routine tasks, and gain deeper insights into their operations.
3. AI-Enabled Content Intelligence
A core feature of Hyland’s new vision is the integration of AI throughout the content lifecycle. This allows organizations to enable AI on their existing systems without decommissioning or migrating platforms. By embedding AI into every stage of content processing, businesses can:
- Unlock the potential of unstructured data
- Enhance operational efficiency
- Drive intelligent automation
- Secure a competitive edge in their industry
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The Content Innovation Cloud: Redefining Digital Transformation
Hyland’s president and CEO, Jitesh S. Ghai, emphasized the significance of the new platform in reshaping digital transformation. He stated, “The Content Innovation Cloud will unlock the critical intelligence within our customers’ vast array of content, transforming unstructured data into valuable insights that spark innovation and deliver unprecedented business outcomes.”
By leveraging AI to transform content management into content innovation, Hyland aims to make content the foundation of digital transformation efforts, providing businesses with new opportunities for growth and efficiency.
Key Components of the Platform Roadmap
Hyland’s roadmap for The Content Innovation Cloud outlines several key components that will enable organizations to extract more value from their content:
1. Content Intelligence
Using advanced AI technologies, Hyland’s content intelligence tools will analyze and interpret enterprise content, no matter where it resides. Organizations can drive innovation and make data-driven decisions by turning unstructured data into actionable insights.
2. Process Intelligence
Hyland’s process intelligence capabilities will use AI and advanced analytics to continuously monitor and optimize content-driven business processes. This will help businesses uncover inefficiencies, automate routine tasks, and improve overall operational performance.
3. Application Intelligence
With application intelligence, AI will be used to integrate content insights directly into business applications like Salesforce and Workday. This integration will enhance user experiences, expand application functionality, and enable more informed, data-driven decisions across various industry-specific applications.
Hyland’s Vision for the Future
By evolving from content management to content innovation, Hyland is positioning itself as a leader in driving digital transformation. The introduction of The Content Innovation Cloud will provide businesses with the tools they need to leverage AI, unlock hidden insights, and stay ahead of the competition.
Hyland’s multi-year vision underscores the company’s commitment to continuous innovation, customer satisfaction, and AI-driven solutions. Through this platform, businesses will have the opportunity to improve operational efficiency, boost decision-making capabilities, and achieve long-term success in an increasingly digital world.
Conclusion
Hyland’s bold new vision and the launch of The Content Innovation Cloud promise to reshape how organizations manage, analyze, and leverage their content. By focusing on unifying existing solutions, expanding functional capabilities, and integrating AI across content and applications, Hyland is set to revolutionize the world of intelligent content solutions. Businesses that adopt these innovations will be well-positioned to drive growth, enhance efficiency, and stay ahead in an increasingly competitive marketplace.