care.ai has announced that it is incorporating Google Cloud’s generative AI and data analytics tools into its Smart Care Facility Platform in order to better healthcare facility administration and patient care and move closer to its vision of predictive, smart care facilities.
The care.ai platform will aid in the resolution of an urgent and growing issue: there aren’t enough clinicians to deliver healthcare, and the volume of paperwork is increasing. Administrative costs climbed by $18 billion in 2022 alone, a 30% rise in just one year, to reach $60 billion yearly (CAQH). According to a Mercer analysis, the United States will suffer a shortfall of more than 3.2 million front-line healthcare workers such as physician assistants, home health aides, and nursing assistants within the next five years.
Care.ai’s smart care facility platform leverages Google Cloud’s Gen AI tools to reduce administrative burden for the 1,500 acute and post-acute facilities that already have the care.ai platform in place. The goal is to alleviate staffing shortages and allow clinicians to spend more time with patients. Includes Vertex AI, analytics and business intelligence products BigQuery and Looker.
As the technology is further deployed and integrated, acute and post-acute facilities will become continuously learning environments that use care.ai’s always-aware Ambient Intelligent Sensors to seamlessly provide clinical and operational teams with real-time ambient data such as patient condition, room status, protocol and process adherence, keeping care teams better informed and empowered to meet patient needs. The Smart Care Facility Platform will also let nurses, admissions, and discharge staff create discharge summaries, call summaries, propose templates, and other information. The purpose of care.ai is to anticipate future concerns, provide real-time awareness, and improve predicted process adherence and resource allocation for more rapid responses. This will improve patient safety and experiences while also optimising workflows and processes autonomously.
As the technology is further deployed and integrated, acute and post-acute facilities will become continuously learning environments that use care.ai’s always-aware Ambient Intelligent Sensors to seamlessly provide real-time ambient data such as patient condition, room status, protocol and process adherence, keeping care teams better informed and empowered to meet patient needs. Nurses, admissions, and discharge staff will also be able to write discharge summaries, call summaries, templates, and other information using the Smart Care Facility Platform. Care.ai’s goal is to predict future issues, provide real-time awareness, and improve expected procedure adherence and resource allocation for faster responses. This will increase patient safety and experiences while also autonomously optimising workflows and processes.
“Through real-time awareness of the care environment and virtualizing workflows, the virtual care platform reduces the workload on bed-side nurses,” said Dr. Neal Patel, chief informatics officer at Vanderbilt University Medical Centre. “This enables nurses to devote more time and attention to complex patient care.” We also benefit from 24/7 monitoring capabilities, which can improve patient safety and provide more personalised, patient-centric care. This is certainly the healthcare of the future.”
care.ai also uses Google Cloud’s Vertex AI Search, which combines information retrieval, cutting-edge natural language processing, and the most recent advances in big text processing to comprehend user intent and return the most relevant results for Smart Care Teams.
“care.ai is working to help its customers deliver a more intuitive, efficient, and human care environment,” said Aashima Gupta, global director of Healthcare Strategy and Solutions for Google Cloud. “By assisting nurses with relevant information, they are not just improving patient care; they are helping reimagine what’s possible in a world with limited healthcare resources. This is such a meaningful change.”