Loyalty Juggernaut, Inc. (LJI), the innovator behind GRAVTY®, the Loyalty and Digital Marketing industry’s premier cloud-native, AI-driven platform, has proudly announced its inclusion in the 2023 Gartner Market Guide for Loyalty Program Vendors.
Shyam Shah, CEO of Loyalty Juggernaut, expressed delight at the recognition, stating, “In an era of cookie-less consumers, loyalty programs are crucial across industries. High-quality zero and first-party data are becoming increasingly vital for driving personalized customer experiences and enhancing the efficacy of digital marketing and data initiatives.”
The Gartner Market Guide highlights the adaptation of industries, particularly retail, travel, and hospitality, to disruptive technology entrants capable of engaging both B2C and B2B customers in novel ways. GRAVTY stands out as a unique solution, offering brands the ability to revolutionize their loyalty programs and meet digital consumer expectations more innovatively, rapidly, and intelligently.
LJI GRAVTY® has been honored as the Golden Loyalty Award winner for Best Technology Innovation for three consecutive years (2021, 2022, and 2023).
Gartner’s Market Guide for Loyalty Program Vendors, authored by Brad Jashinsky and Halle Stern on 22nd September 2023, underscores the evolving landscape of loyalty initiatives and the need for adaptability.
Loyalty Juggernaut, Inc. emphasizes that Gartner’s inclusion does not imply endorsement or advice to choose vendors solely based on ratings. Gartner’s research publications reflect the organization’s opinions and should not be considered factual statements. Gartner disclaims all warranties regarding this research.
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About Loyalty Juggernaut
Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. (LJI) is a NextGen customer engagement and loyalty solutions enterprise. LJI aids brands in transforming their loyalty programs into data-driven businesses to maximize customer value and compete on a large scale.
The GRAVTY® platform by LJI powers over 40 loyalty ecosystems globally, encompassing 4,000+ participating brands across 12 industries. Notable customers include Viva Aerobus, Global Hotel Alliance, and Deutsche Telekom.
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