Introducing BonBon, NashTech’s new intelligent chatbot solution. Combining the power of AI, RPA, and intelligent automation, BonBon seamlessly integrates into your existing business processes. Use data to increase efficiency and take your business to unparalleled heights.
NashTech, part of Nash Squared, offers intelligent chatbot solutions that perfectly blend advanced cognitive technologies, generative AI, intelligent automation, and robotic process automation (RPA) with NashTech’s intelligent application engineering expertise. announced the launch of custom virtual assistant BonBon. Chatbot solutions are accelerators developed to help you easily deploy AI capabilities. The solution runs on the Azure cloud and uses other Azure services for Cognitive Search, Open AI, Blob storage for document management, and tokens for user chat (inquiries and responses).
“Leveraging cutting-edge technology and getting the most out of each element is what BonBon is all about,” said George Lynch, head of technology advisory at NashTech. “Most businesses face a huge number of repetitive tasks within their organizations, especially in first- and second-line customer support. Our solution provides multi-assistant support, OpenAI support, document understanding, , boasts API and RPA integration, and is secured by Azure infrastructure to deliver enterprise tasks reliably and accurately.”
The main features leveraged when implementing this solution are:
- Customizable – Businesses with accurate data can customize and train BonBon to give you answers that are as good as the data you give them, and faster.
- Accessible – BonBon is available 24/7 and utilizes multichannel and multilingual capabilities to interact with and support users.
- Secure- Although BonBon is protected by Azure infrastructure, the architecture can be customised to meet client-specific security requirements. Azure Active Directory, for example, can be changed to Google Authentication, Azure Apps hosting to Amazon EC2, and Azure Blob to OneDrive.
- Integrations- BonBon easily integrates with external systems, platforms, and services via APIs.
BonBon helps businesses grow by providing access to business documents, understanding and training to perform specific roles. BonBon is easy to use and implement, and its real-time insights give your team more time to focus on core responsibilities and important tasks.
With the launch of BonBon, we have taken our knowledge and capability to a new level. We are proud of our technology capabilities and are confident in what we can offer to our customers. We hope you adore BonBon just as we do and if you’re interested to meet BonBon and get to know more, simply‥