Arbour Associates, experts in managing surveys and government-mandated data analysis, are happy to announce their strategic alliance with SocialClimb, the top platform for healthcare marketing. Through this partnership, SocialClimb will be in a unique position to not only make it easier for consumers to complete CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys, but also to seamlessly include thorough information into their cutting-edge healthcare marketing platform.
According to Ty Allen, CEO of SocialClimb, “We’ve always been at the forefront of innovating and improving healthcare marketing solutions.” “Our partnership with Arbour Associates moves us one step closer to offering our clients an all-in-one platform. This collaboration demonstrates our dedication to providing the greatest services while appropriately capturing and representing patients’ voices.
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The capacity of the platform to be customised and the company’s commitment to supporting healthcare providers are demonstrated by the inclusion of CAHPS survey collecting and submission in SocialClimb’s offerings. Healthcare personnel may now more clearly see patient feedback from CAHPS, PROs, NPS, and patient satisfaction surveys using SocialClimb’s extensive reporting, allowing for both the utilisation of this information in marketing campaigns and an improvement in the quality of care.
Arbour Associates representative Kevin Cranick expressed enthusiasm for the collaboration. “Arbour Associates has consistently supported the use of data to enhance patient satisfaction and healthcare outcomes. We can further this aim by collaborating with an innovative business like SocialClimb, ensuring that healthcare practitioners have the resources and knowledge necessary to succeed in the current digital environment.
Through this cooperation, SocialClimb users may take advantage of practise management system data integration options that are streamlined, as well as consistent and CMS-compliant data collection and submission. Healthcare customers of SocialClimb can concentrate on giving the best treatment possible because all patient feedback gathering and reporting is handled by a single platform.